USA-IN-Bristol

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Quality Manager

Job Description

Dexter is the premier manufacturer and supplier of axles, suspension, brakes, doors, venting products, trailer parts, accessories, and towing components serving the commercial trailer, RV, heavy-duty, marine, agriculture, and manufactured housing markets has an opportunity for a Quality Manager at our manufacturing facility located in Bristol, IN.

Headquartered in Elkhart, Indiana, Dexter has manufacturing and distribution locations throughout the U.S. and Canada. Employing state-of-the-art robotics, precision welding equipment, and automated machining processes, Dexter has achieved many years of success through a commitment to the principles of superior quality, continuous improvement, and unparalleled customer service.

For more information about our company, access Dexter's web site at www.dextergroup.com.

JOB DESCRIPTION

Overview:

Plans, coordinates, and directs quality processes designed to ensure quality control, quality assurance, and improvement of the production of products consistent with established standards by performing the following duties personally or through subordinate supervisors. The Quality Manager is responsible for performing and directing Quality Audits of the QMS system to maintain compliance with ISO 9001:2015 and Dexter requirements for the Dexter Vents & Doors Business Unit.

Essential Duties and Responsibilities:

• Plans and conducts the analysis, inspection, design reviews, test, and/or integration to assure quality standards of product components and/or systems are achieved.
• Performs quality engineering reviews and/or design documentation for compliance with stated requirements, including vendor quality specifications and company quality records.
• Review purchased products or components and provides input to the decision of whether to accept the product and future purchases from the vendor.
• Documents data obtained during all quality assurance activities, consistent with company policies and procedures.
  Leads problem-solving activities to solve critical problems. Drive root cause and corrective actions – Must own and lead the quality process.
• Develops new approaches to solve problems identified during quality assurance activities. Communicates significant issues or developments identified during quality assurance activities and provides recommended process improvements to management.
• Prepares reports to communicate involvement and results of quality assurance activities.
• Work with Engineering and Production to address any internal quality concerns and corrective actions.
• Prioritize quality improvement activities.
• Utilize quality improvement training, activities, and policies.
• Manage all documentation and reporting requirements for the quality system.
• Develop performance improvement targets for quality.
  Perform statistical analysis and data analysis Assist in Warranty claims processing/investigations.
• Prepares and presents technical and program information to team members and management.
• Any other requirements as needed.

Minimum Qualifications

QUALIFICATIONS:

• Direct supervisory experience in a plant-based Quality Department.
  
• Proven ability to lead teams in alignment with organizational policies and applicable labor laws.
  
• Safety-conscious mindset and commitment to a safe work environment.
  
• Excellent verbal and written communication skills.
  
• Bilingual in English and Spanish preferred, but not required.
  
• Demonstrated experience in:Interviewing, hiring, and training employees. Addressing complaints and resolving personnel issues.
  
• Planning, assigning, and directing work.
  
• Conducting performance appraisals, and administering rewards and discipline.
  
• Background in environments utilizing Six Sigma, Toyota Production System, Kaizen, or other lean manufacturing methodologies.
  ISO or TS certification experience is highly desirable.
  
• Strong problem-solving and decision-making abilities, particularly in applying statistical process control (e.g., control charts, gage R&R studies).
  
• Effective in collaborative, team-oriented settings, reliable, with a strong work ethic. 

EDUCATION:

Requires Bachelor’s Degree in Quality or comparable discipline.

PROFESSIONAL CERTIFICATIONS:

Certified Quality Engineer, Certified Quality Auditor, or hold IATF16949/ISO 9001 Supplier Audit Certification (may substitute recent TS16949/ISO 9001 audit certification for IATF16949/ISO 9001).

Dexter is driven by our core values committed to Safety, Quality and Integrity:

• Execute with Determination - Be curious, work together, break new ground, find solutions, fulfill our commitments, surpass expectations!
• Connect with People – Empower employees to grow, engage and collaborate; build lasting customer partnerships; care for our communities.
• Do the Right Thing – For our people, for our customers, and for the business. 

We care for our people.  Here are some of our great, comprehensive Benefits:

• Dexter offers a competitive wage
• Full benefits package including Health, Dental, Vision, Life, STD, LTD, FSA, HSA
• 3% profit sharing in our Safe Harbor program
• 401(k) Plan with company contributions
• Opportunities for internal career development and growth

Apply now to join an industry leader and make a difference in what we do for the customers we serve!

Equal Opportunity Employer

Offers of employment are contingent upon successfully passing a background check and drug screen. Dexter Axle Company is an equal opportunity employer. Applicants are considered for positions without discrimination on the basis of race, color, creed, religion, national origin, gender, age, disability, veteran status, citizenship status or any other characteristic protected by federal, state or local law.